COMPLIMENTARY DOMESTIC SHIPPING WITH EACH TIMEPIECE PURCHASE

Returns & Exchanges


Returns & Exchanges


Weiss Watch Company will provide an exchange or refund within 14 days of receipt, provided merchandise has not been worn, altered, is special ordered or purchased on sale. Returns of final sale items will not be accepted. In order to process a return or exchange you must first obtain a Return Authorization by email. Upon receipt of the return with the watch or item in new condition, a credit or refund will be issued.

Please insure the value of your goods when shipping back to Weiss Watch Company.  We cannot be held responsible for items lost or damaged in transit so we recommend using a reputable shipper that allows you to track your package and retain proof of mailing. We strongly recommend using either FedEx or UPS to ship. Please be careful when unpacking and repacking merchandise to avoid damaging items. If the watch is not packed safely and securely within a box, we cannot accept a return or exchange.